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Support > Request Support
 
Request Support and Troubleshooting

 

For critical issues, please call our support number listed in your maintenance agreement.

For non-crictical issues, please use the form below or contact our support team via email. support@ngenbits.com


 

Please provide the following information when reporting an issue:

  • Your contact information such as organization name, your name, phone number, return email address.
  • A very detailed description of the problem, including any logs.
  • The product version and build number.

 

Name:
Email:
Confirm Email:
Problem Report:
Please enter your issue description or question in detail.
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Don't hesitate to contact us via our contact page or email us at contact@ngenbits.com.

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